One-on-One Technology Help
Have a computer question? Stumped by your new smartphone?
The Digital Bridge Collaborative offers free appointments online and at Columbus and Saluda Libraries! Call 828-305-5591 or click here to schedule an appointment.
A digital navigator can help you with:
- Basic computer questions
- Applications and software
- Operating systems (Windows and MacOS)
- Setting up and managing an email account and passwords
- Using a laptop, tablet, or smartphone
- Social media accounts
- Online and computer security
This service is made possible thanks to grant funding from Dogwood Health Trust’s Digital Opportunities Initiative and the work of The Digital Bridge Collaborative.
Library Technology Help
Need help with ebooks, searching the catalog, or managing your library account?
We provide free one-on-one help sessions for your library related technology questions.
We can help with:
- Managing your online library account
- Searching the library catalog
- Downloading library ebooks and digital audiobooks to your ereader, tablet or other device
- Using library databases and digital resources
When requesting your appointment, please remember:
- Appointments are scheduled based on staff availability; you may book one 30-minute session at a time and have up to two sessions per month.
- If you can’t make your scheduled time, simply call in advance to let us know so it won’t count as one of your two sessions.
- Staff are unable to troubleshoot or repair devices. The library is not liable for any damage to customer equipment that may occur during a help session.
- Staff may not be able to provide assistance for all device types, programs, and problems.